Google will have a bazillion different listing s for this, all complicated processes. Myabe i just got lucky with this one, but try it first!
My problem was an install from windows update the often gets corrupted, xml4. Whenever I shut down my computer, Windows said it is installingupdate 1 of 1. It toggled between the message of “Installingupdate 1 of 1” and a don’t turn off the computer, it would shut down by itself. But it will stay on that until I force shut down, and still be there whenever I want to restart or shutdown. If this is you:
- Disable automatic updates > more on that
- Download “msxml4-KB936181-enu.exe” from the Microsoft site, not Windows Update.
- Run the program > Remove
- Run the program again > Install
- Turn on Automatic Updates. I left automatic updates OFF, but the problem should be fixed so you shouldn’t have to.